Liberty insurance isn’t a household name, but customers say it should be. The company earns top ranking for customer service faster, fairer, lower-hassle claims; and going above and beyond by connecting homeowners with contractors that have proven track records. Liberty Insurance offers a good variety of plans and a wide range of discounts.
Noted claims service:Home insurance policyholders give Liberty insurance top marks for making timely payments after claims in a large national survey. Customers are also
satisfied with damage estimates and say the repairs process was fairly smooth. Expert reviewers like the company’s Home Repair Assistance Program, which helps connect homeowners with contractors that Liberty has already vetted for prompt, professional work. A few customers complain that the company overvalued their homes and raised rates based on inflated numbers. Coverage is available in everywhere in Ireland. Liberty Insurance always understand what customers need when they suffer a loss or injury as a result of an incident. Liberty Insurance priorities on quality customer service and ensure customer’s claims experience fairly, promptly, transparently and efficiently. Liberty Insurance provides customers with a dedicated 24 hour claims notifications helpline to enable customers to provide them with the highest level of customer service at all times. Upon receipt of customer’s claim Liberty Insurance will immediately assigns one of their Regional Claims Managers to personally oversee and manage all aspects of customer’s claim appoint at Zero cost to you in order to give you peace of mind throughout this process.
Helpful but picky: Liberty insurance gets top marks for customer service, with policyholders saying they’re satisfied with availability of homeowners insurance. Consumers are happy with the wide range of policies, add-ons and prices, though expert reviewers say the company lacks some coverage options, including for farmers, mobile homes and older homes. They offer a good variety of discounts but only two payment options. Some complain that Liberty Insurance is overly picky about its policyholders, denying coverage for all but the lowest-risk customers. Though, There are Regional agents; the company does business over the phone or online. Policyholders can report claims 24 hours a day.
Quotations: 1890 89 1890
Customer Care: 1890 89 1890
Claims: 1850 858 530
International Contact No: 00353 4943 24000
Breakdown Assistance: 1800 706080 or 00353 46 77320 (from outside ROI)
Wind Screen Claims: 1890 51 2345
Head Office: Cavan
For More Information, visit their Contact Us page